Shipping & Returns

In The Bag Company Product Satisfaction Guarantee & Return Policy

We value each customer and each order placed. We strive to offer the highest quality products with honest and customer centered service. If your order arrives damaged or you received an incorrect size, we will process an exchange at no additional cost to you. Your original order much be returned within 30 days of delivery, in good condition. Original packaging is preferred. All paperwork and any additional items in the packaging are needed to ensure full credit.

If your return is not due to damage or the wrong size, please Contact Us as soon as possible with your order number and details about the product you wish to return. Return requests must be received within 60 days or the original order. Upon request, we will send instructions on how to return your items. 

In The Bag Company, Inc. respecats your privacy. We do not share your private data with third parties.